JavaScript Job: Hardware Lab Administrator III - Professional Serv

Astreya is the leading IT solutions provider to deliver technology-enabled services and fuel digital transformation to some of the most exciting companies on the planet.

We are at the cusp of a new way of working with our delivery model that helps our clients be positively productive by matching exceptional people to on-site teams delivering world-class IT service.

With engineers in over 30 countries and 70 cities around the world, we are a global company working with the world's most recognizable and innovative organizations.

Hardware Lab Administrators are responsible for supporting lab hardware and enforcing lab standards and processes.

You will be working with cutting edge technology and pre-market consumer electronics. This program is an agile environment that requires frequent troubleshooting and thinking outside the box.

Duties involve setting up servers, maintaining, troubleshooting, and tracking test devices and assisting engineers with new setups.

Scope:

• Works on assignments that require considerable judgment and initiative. Makes recommendations for solutions
• Works within guidelines and takes ownership of results. May act as a mentor to less experienced team members.

Your Roles and Responsibilities:

• Enforce lab standards; set and execute quality assurance (QA) processes; plan/organize necessary test passes; help triage bugs and drive issues to resolution; keep key stakeholders informed of QA status
• Oversee lab coverage of hardware
• Execute manual and write tests, and identify actionable bugs quickly
• Work alongside cross functional teams to collect the necessary information to assure the QA coverage, and also provide feedback on quality issues
• Work with onsite and satellite team to set their priorities and remove their roadblocks to make sure sufficient coverage is provided
• Create and support test dashboards/reports
• Document tasks and processes
• Set up, maintain & upgrade lab test infrastructure (Servers, network etc.)
• Work with the team to improve processes (upgrades/changes).
• Test hardware and related applications to compared to specifications and documentation
• Perform tests and provide timely test results to test engineers and test leads
• Identify, analyze, and document defects, questionable functions, errors, and inconsistencies in embedded software program functions, outputs, online screens, and content
• Install, maintain, and use testing embedded software programs
• Perform other duties as requested by primary test lead/admin, test engineers
• Review computer logs and reports to identify program processing errors and possible improvements
• Conduct compatibility tests with other software programs, hardware, multiple operating systems, and network environments
• Document, track, and communicate test results, analysis, and unresolved problems
• Work from verbal instructions and email
• Adeptly leverages knowledge and expertise
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Client Specifics:

• Organize labs
• Label and document wiring, cabling, network ports, and existing assets
• Organize storage cabinets and bins, purchase requested supplies online
• Update documentation (spreadsheets and documents, photos and text)
• Clean and organize labs in general, in collaboration with the team
• Assemble and configure lab hardware
• Mechanically assemble lab benches and small prototypes with hand tools (machining is not required- parts purchased from machine shops)
• Install rack-mount electronics in racks, run a network cable
• Disassemble hardware being decommissioned and move to loading dock
• Connect assembled systems to computers, run test software to verify operation
• Set up new lab computers (install Linux, configure networking, run setup scripts)
• Run equipment according to test processes (using Linux scripts and GUIs) and record results
• Support some team members working remotely
• Reboot computers as needed
• Video chat with remote support technicians or team members to help them diagnose problems with lab hardware
• Provide light shipping assistance
• Drive materials as requested between Mt View and SF labs
• Open crates and packages, break down and dispose of the packaging
• Package components for shipment

Required Qualifications/Skills:

Physical Demand & Work Environment

Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Comfortable with working in a room full of devices with 2-3 other people in a lab environment
Physical Demand & Work Environment:

Must have the ability to perform office-related tasks which may include prolonged sitting or standing

Must have the ability to move from place to place within an office environment

Must be able to use a computer

Must have the ability to communicate effectively

Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Comfortable with working in a room full of devices with 2-3 other people in a lab environment

What can Astreya offer you?

Employment in the fast-growing IT space provides you with a variety of career options

Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network

Introduction to new ways of working and awesome technologies

Career paths to help you establish where you want to go

Focus on internal promotion and internal mobility - we love to build teams from within

Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace

Education Assistance

Dedicated management to provide you with on-point leadership and care

Numerous on-the-job perks

Market competitive compensation and insurance, health and wellness benefits

• Diploma or general education degree and 5 to 8 years related experience and/or training;
  • Or equivalent combination of education and experience
• Hands-on experience and knowledge of Android and Linux with a minimum of 1-3 years of professional experience a plus
• Experience in focus area (Linux, Monitoring/Automation/Puppet)
• Familiar with setting up networks
• Experience with a variety of scripting languages including Python and Javascript, but no specific hands-on coding experience required
• Must be able to work with environments that have dynamic priorities, unstructured and/or undocumented.
• Basic troubleshooting experience and knowledge on wearable, mobile devices, and tablets.
• Experience with host machine maintenance
• Ability to follow instructions

Physical Demand & Work Environment

• 
  Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
• Comfortable with working in a room full of devices with 2-3 other people in a lab environment
• Physical Demand & Work Environment:
• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
• Comfortable with working in a room full of devices with 2-3 other people in a lab environment

What can Astreya offer you?

• Employment in the fast-growing IT space provides you with a variety of career options
• Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network
• Introduction to new ways of working and awesome technologies
• Career paths to help you establish where you want to go
• Focus on internal promotion and internal mobility - we love to build teams from within
• Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace
• Education Assistance
• Dedicated management to provide you with on-point leadership and care
• Numerous on-the-job perks
• Market competitive compensation and insurance, health and wellness benefits

Astreya Partners is an equal employment and affirmative action employer. We evaluate qualified applicants on merit and business needs and not on race, color, religion, creed, gender, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, veteran status or any other factor protected by law.

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